Contact Gerush

Contact us

For product support, billing, refunds, privacy requests or security concerns, email:

support@gerush.com

We normally reply within 1–3 business days. Please send requests from the email address associated with your Gerush account whenever possible.

What to include

• Product support: your account email, affected domain, report or workflow identifier, and a description of the issue.
• Billing or refund: your account email, order or invoice identifier, purchase date and reason for the request. Never send your full card number.
• Privacy request: the right you wish to exercise and the email associated with the relevant data. We may verify your identity.
• Security concern: a clear description and steps to reproduce. Do not publicly disclose account or customer data.

Subscription management

Paid users can use the subscription-management link in their Gerush account to open the Creem customer portal, review billing details or cancel renewal. If that link is unavailable, contact us before your renewal date and we will assist you.

Website and policies

• Website: https://gerush.com
• Terms of Service
• Privacy Policy
• Refund and Cancellation Policy

Gerush support will never ask you to send a password, full payment-card number or private API key by email.